Policies

Policies

Delivery

Please notethe cut offtimes to place orders for guaranteed same daydelivery. All our bouquets are delivered by couriers, wet wrapped suitable for travel. If the recipient is not home, the itemwill be left if the courier deems it safe to leave. If the courier cannot gain access to the property, dogs are present, or the courier feels theitem is not safe to leave, theitem will be returned to Black Rose Floristand you will be contacted immediately. We may need to ring the recipient to arrange another suitable delivery address or time. Black Rose Florist are not responsible for incorrect delivery details given.

Black Rose Florist are not responsible for any circumstances beyond our controland natural occurrences that may hold up the delivery i.e. natural disasters, car accidents, traffic jams etc. You will be contacted if any problems arise and deliveries will be made as soon as possible with an explanation note.

Returns

Black Rose Florist prides itself on providing top quality, fresh flowers and gifts. If you are unhappy with your flowers on delivery, please contact the store where the deliverycame from within 24 hours. The store location will be on the delivery card attached to the flowers or gifts.

Privacy

Your privacy is very important to Black Rose Florist. With that in mind, we have established and implemented information handling practices that we believe are consistent with the highest standards and best practices of online businesses. This privacy policy describes the practices that apply to our site, including the information we collect about you, when and how we collect that information and what may happen to that information.

  • we will not collect personally identifiable information like your name, e-mail and mailing address and telephone number ("Personal Information") without your knowledge and permission;
  • we will not disclose your Personal Information to third parties unless you have authorized us to do so;
  • we will take reasonable steps to protect the security of the Personal Information we collect from you.

We use cookies

Cookies allow Black Rose Floristto remember you. If we didn't use cookies, you would have to enter your details each time you visited. If you prefer not to use cookies, you can set your browser preferences to notaccept cookies. Most websites however, including Black Rose Florist, require cookies to process your orders.

Your Personal Information

Black Rose Florist does not collect personally identifiable information on our website, such as your name, address, e-mail address or telephone number, without your knowledge. Such information is collected only when you knowingly and voluntarily submit it to us ( for example, when you contact us via e-mail). Black Rose Florist uses such voluntarily submitted information for the purposesof which it was submitted. When you place an order Black Rose Floristwill ask you to provide certain information about yourself, such as your name, mailing address, or e-mail address. The personal information you submit when placing your order is treated as confidential. We use this information to process your transaction, and we share the information with Visa, Mastercard, Paypal etc. in order to process your order.

Trends, Tracking and Sharing Information

Black Rose Florist uses standard software for monitoring statistical information such as how many visitors we have to our website and what countries they are coming from. These statistics are viewed on an aggregate basis and help us get general overviews of customer trends. We do not look at individual customer data. Personal information specific to each vendor's sales is treated as strictly confidential and will only be reviewed or examined in the event of a dispute, claim, error or customer request.

Links

Our site may provide links to other sites. When you click on one of these links, you are leaving our site and entering another site that we do not control and for which we cannot be responsible. You should carefully review the privacy statements or policies on any other site that you visit because those privacy statements or policies will apply to your visit to that site and may be very different from our policy.

Security

Black Rose uses stringently tested technology to ensure the security of information transmitted via our website and maintained in our possession. When you place your order and proceed to"checkout", you will see a lock icon appear on the status bar of your browser. This indicates that the data that is submitted is encrypted while in transit and cannot be viewed by anyone other than us. In addition, when we receive that data it is stored in a separate location to the web server so that it can only be accessed by us.

Policies

Delivery

Please notethe cut offtimes to place orders for guaranteed same daydelivery. All our bouquets are delivered by couriers, wet wrapped suitable for travel. If the recipient is not home, the itemwill be left if the courier deems it safe to leave. If the courier cannot gain access to the property, dogs are present, or the courier feels theitem is not safe to leave, theitem will be returned to Black Rose Floristand you will be contacted immediately. We may need to ring the recipient to arrange another suitable delivery address or time. Black Rose Florist are not responsible for incorrect delivery details given.

Black Rose Florist are not responsible for any circumstances beyond our controland natural occurrences that may hold up the delivery i.e. natural disasters, car accidents, traffic jams etc. You will be contacted if any problems arise and deliveries will be made as soon as possible with an explanation note.

Returns

Black Rose Florist prides itself on providing top quality, fresh flowers and gifts. If you are unhappy with your flowers on delivery, please contact the store where the deliverycame from within 24 hours. The store location will be on the delivery card attached to the flowers or gifts.

Privacy

Your privacy is very important to Black Rose Florist. With that in mind, we have established and implemented information handling practices that we believe are consistent with the highest standards and best practices of online businesses. This privacy policy describes the practices that apply to our site, including the information we collect about you, when and how we collect that information and what may happen to that information.

  • we will not collect personally identifiable information like your name, e-mail and mailing address and telephone number ("Personal Information") without your knowledge and permission;
  • we will not disclose your Personal Information to third parties unless you have authorized us to do so;
  • we will take reasonable steps to protect the security of the Personal Information we collect from you.

We use cookies

Cookies allow Black Rose Floristto remember you. If we didn't use cookies, you would have to enter your details each time you visited. If you prefer not to use cookies, you can set your browser preferences to notaccept cookies. Most websites however, including Black Rose Florist, require cookies to process your orders.

Your Personal Information

Black Rose Florist does not collect personally identifiable information on our website, such as your name, address, e-mail address or telephone number, without your knowledge. Such information is collected only when you knowingly and voluntarily submit it to us ( for example, when you contact us via e-mail). Black Rose Florist uses such voluntarily submitted information for the purposesof which it was submitted. When you place an order Black Rose Floristwill ask you to provide certain information about yourself, such as your name, mailing address, or e-mail address. The personal information you submit when placing your order is treated as confidential. We use this information to process your transaction, and we share the information with Visa, Mastercard, Paypal etc. in order to process your order.

Trends, Tracking and Sharing Information

Black Rose Florist uses standard software for monitoring statistical information such as how many visitors we have to our website and what countries they are coming from. These statistics are viewed on an aggregate basis and help us get general overviews of customer trends. We do not look at individual customer data. Personal information specific to each vendor's sales is treated as strictly confidential and will only be reviewed or examined in the event of a dispute, claim, error or customer request.

Links

Our site may provide links to other sites. When you click on one of these links, you are leaving our site and entering another site that we do not control and for which we cannot be responsible. You should carefully review the privacy statements or policies on any other site that you visit because those privacy statements or policies will apply to your visit to that site and may be very different from our policy.

Security

Black Rose uses stringently tested technology to ensure the security of information transmitted via our website and maintained in our possession. When you place your order and proceed to"checkout", you will see a lock icon appear on the status bar of your browser. This indicates that the data that is submitted is encrypted while in transit and cannot be viewed by anyone other than us. In addition, when we receive that data it is stored in a separate location to the web server so that it can only be accessed by us.

 
© 2017 Black Rose Florist | Site map | Search | Terms & Conditions
Admin
Mb
S
T
M
L
X